Tracks & Sessions

Enterprise Scheduling & Automation: Enterprise scheduling and automation sessions will cover the continuing evolution of scheduling and new ways of achieving value and ROI. Tidal™ Enterprise Scheduler continues to advance in its capabilities and sessions in this track will cover new functionality, new applications, and the roadmap for the future. Automation plays a key role in the success of data center consolidation initiatives and sessions will cover topics including consolidation of scheduling, rehosting, virtualization and performance-driven scheduling. Operational business intelligence also continues to play an increasing role in the consolidation of enterprise financial and operational metrics with support for governance and compliance initiatives and sessions provide follow-on to last year’s popular sessions on these topics. The track also includes invited user presentations on recent experience, best practices, and results with Enterprise Scheduler.

Application Performance Automation: Tidal has continued to expand its performance products, establishing a new approach to bringing automation to performance management for new levels of data center operational efficiency. Sessions in this track focus on performance automation for ERP applications from SAP and Oracle, covering both traditional and portal-based deployments. Sessions will provide insight into the new ways automation is being applied for proactive performance monitoring, problem diagnostics, and automated corrective action. Special sessions include: customization of performance automation to deliver environment specific diagnostic and corrective action processes; intelligent automation for Microsoft Exchange server environments to provide new levels of automation for administrative control; and new workload automation solutions for SAP that combine performance management with enterprise scheduling for greater efficiency and service level management. The track will include invited user presentations on recent experience in performance automation.

Intelligent Automation for SOA: This year a special track is dedicated to the topic of performance, process, and workload automation for managing SOA and web services based applications. The trend towards composite applications that combine a range of service-oriented technologies – Java and .NET, Portals, Enterprise Service Busses, and web services with integration of existing applications and legacy systems – is accelerating to deliver new ways to connect to customers, to improve productivity through business process automation, and to deliver greater business information integration. Sessions in this track will introduce Tidal Intersperse 8.0 through tutorials and demonstrations. Special sessions will feature guests David Linthicum of ZapThink, discussing practical experience with SOA, and Milind Govekar of Gartner, who will focus on performance management of these environments. Additional sessions will cover managing applications on SOA infrastructure through transaction flow tracing and workload management for optimizing the use of system resources for process throughput in web services environments.

Session: Keynote 1

Title: Intelligent Automation – Greater Reach, Greater Control, Greater Value

Presenter: Flint Brenton, President and CEO, Tidal Software

Description: Intelligent Automation broadens the reach and control of automation in the data center. Mr. Brenton will reveal how Tidal is expanding from traditional automation of operational processes to automated performance, administration, and corrective actions creating new value in IT for the Enterprise.

Session: Keynote 3

Title: The Impact of SOA on the Data Center

Presenter: David Linthicum, Managing Partner, ZapThink

Description: As SOA comes of age, IT Operations will need to adapt to new demands in managing these systems. New roles are being defined in IT in the operation of these solutions and new tools will be required for their management. Mr. Linthicum will discuss the technological, cultural, and business impacts on IT as SOA moves from architectural concept to production reality.

Session: Keynote 4

Title: Future View: What’s Next in IT Operations Automation

Presenter: Milind Govekar, Research Vice President, Gartner

Description: The need for automation in the Data Center has never been greater. Pressures on IT for everything from business process automation to optimal utilization of the computing infrastructure is placing increasing demands that cannot be met in traditional ways. Mr. Govekar will deliver his views on how virtualization, green computing, SOA and other technological changes can be tamed and ultimately leveraged to support the goals of the business. 

Session: Keynote 5

CUSTOMER: Staples

TITLE: Tidal’s Enterprise Scheduler Benefits Study—Staples

SPEAKER: Robert Ciccarelli, Senior Manager

Staples is the leading office supplies retailer with over $18 B in revenue and 70,000 associates.  The company has recently embarked on a comprehensive IT architecture strategy to enhance the support of its global business needs.  One important element of this strategy is the modernization of its batch job management process. By leveraging Tidal’s Entrerprise Scheduler Solution, Staples has been able to reduce costs and improve quality of service, delivering a 45% ROI in three years and a payback period of 15 months.  Moreover, Staples has improved the productivity of its application development teams enabling IT to deliver more business value with its existing resources.  The presentation will reveal what an advanced, modernized batch management process entails; how enterprise scheduling can improve service; and, finally how enterprise scheduling can improve application development productivity.

Title: Intelligent Automation for SOA, Java, and .NET:  What’s New & Product Roadmap

Presenter: Koorosh Nehchiri

Description: Intersperse is Tidal’s Intelligent Automation solution for SOA, Java, and .NET. This roadmap session covers plans for providing performance monitoring, complex corrective-action automation, and workload management for highly distributed environments.

Abstract: The goal of Intersperse 8.0 is to expand the reach of Intelligent Automation to manage the diagnostic and corrective action processes required to maintain service level delivery for complex SOA, Java, and .NET applications. 8.0 achieves this through the incorporation of a standard BPEL process engine, enabling process-driven monitoring and complex corrective action processes. In addition, the product incorporates a number of new capabilities to expand business process tracing and detailed diagnostics to place monitoring data in a business process context. New features include a web based console; Business Process engine monitoring for Oracle, IBM and BEA; end-user experience monitoring; alert driven instrumentation, and memory leak detection. Also covered are future capabilities of Intelligent Automation for workload management which provides the ability to balance resource allocation and manage conflicts among business processes.

Session: Intelligent Automation for SOA 2

Title: Intelligent Automation for SOA 8.0 Product Demonstration

Presenter: Koorosh Nehchiri, Steve Omand, and Chris Morgan

Description: This session will feature a live demonstration of Intersperse 8.0, highlighting its major new features. We will showcase monitoring, diagnosis, and corrective action processes to maintain availability and performance for Java applications.

Abstract: We will look at the new features within Intersperse 8.0. We explore the new Web GUI and how it can be leveraged by the senior managers and LOB owners to create visibility into the availability and service level performance of SOA, Java, and .NET applications. We will also look at the enhanced UI components such as traffic lights, hyperlinks, and Top N list displays. We will also look at how the processes within a Business Process engine are mapped and monitored to provide end-to-end business process tracing. Other capabilities highlighted will include end-user experience monitoring; alert driven instrumentation, memory leak detection, and other enhancements that make Intersperse 8.0 truly an Enterprise level Intelligence Automation tool.

Session: Intelligent Automation for SOA 4

Title: Performance Management Best Practices for J2EE and Web Services

Presenter: Koorosh Nehchiri, Steve Omand, and Chris Morgan

Description: This session covers how to leverage Intersperse and its real-time diagnostics to check the health of Java applications at a glance and quickly isolate performance bottlenecks on leading Java Application Servers.

Abstract: Intersperse provides a comprehensive framework for Performance Automation for J2EE and Web Services based applications. Utilizing standard JMX together with other standard interfaces to discover all J2EE application objects, containers, and web services, Intersperse is able to create a map of the applications and resources in J2EE environment. For deep visibility, Intersperse uses byte code instrumentation (BCI) to monitor calls to individual Java components and protocols such as servlets, EJBs, JSPs, JMSs, and HTTP sessions providing sufficient detail for problem isolation and root cause analysis. Composite service level monitoring can then be configured to automate problem detection, localization, and alerting. In this session we discuss how to leverage these capabilities for rapid notification and isolation of service level failures, diagnosis of underlying problems, and automating corrective actions to mitigate and even eliminate performance and availability problems.

Session: Intelligent Automation for SOA 6

Title: Workload Automation for SOA

Presenter: Martin Milani and Koorosh Nehchiri

Description: Built on top of proven Performance Automation, Intersperse will be able to coordinate corrective actions to manage resource conflicts and resource allocation across a number of business processes.

Abstract: Intelligent Automation builds from a foundation of Performance Automation and IT Process Automation to deliver Workload Automation that can manage the allocation of resources across business services running in a shared environment. Through its capabilities for composite service level monitoring and business process tracing, Intersperse provides a model for mapping low level resource shortages and conflicts to the impacted business process applications and their control points, enabling real-time response to address business directed service level needs. Its embedded ESB and standard BPEL process engine provide orchestration and mediation to execute this real-time corrective action response. Run-time control points such as a scheduler, service broker, and virtualization layers, can be use to mitigate service level issues by modifying workload priorities, throttling workload throughput, or re-provisioning applications to achieve the desired objectives for service prioritization and delivery.

Session: Intelligent Automation for SOA 7

Title: Performance Management Best Practices for SOA, ESB and BPEL

Presenter: Koorosh Nehchiri, Steve Omand, and Chris Morgan

Description: With increasing business process automation through SOA technologies comes additional complexity in maintaining performance and availability. This session discusses approaches to automating detection, diagnosis, and corrective actions for SOA solutions.

Abstract: The next generation of enterprise information systems being built with service-oriented architectures is focused on delivering complete process integration across the enterprise and business networks. Along with the benefits of this integration come heightened risks because of the greater scope and complexity of these process-driven systems. To mitigate the risks, businesses need a new kind of SOA management tool that provides proactive, context-aware visibility and control at all levels of the service oriented architecture. Whether it’s a web service based portal or a full ESB based SOA deployment, Intersperse combines fine grain visibility into a complete end-to-end operational view of the composite application to help pinpoint any type of performance problem. Through application mapping, business process tracing, and aggregate SLA monitoring, Intersperse brings together the low level runtime monitoring details into the context of the high level business process view.

Title: Scheduling Best Practices I

Presenter: Chung Ho

Description: This session provides an overview of the Best Practices in managing and using Tidal Enterprise Scheduler in large enterprise environments. The material is based on the combined experience of the Tidal Professional Services team.

Abstract: This session focuses on all the key aspects of successfully managing a large enterprise-wide scheduling environment.  Best practices shared will include monitoring tips and tricks for tracking scheduling activity and completion; developing and rolling out large scale scheduling projects; managing security and general security considerations; and operating schedules with complex platform dependencies. The session is focused on building the skills of everyone from operations architects to day in/day out scheduling operators. Everyone in attendance will benefit from this session.

Session: Tutorial 2

Title: Scheduling Best Practices II
Presenter: Chung Ho

Description: This session is a continuation of Scheduling Best Practices I, and provides insight into Best Practices in server and system architecture for the Tidal Enterprise Scheduler.

Abstract: This session expands the Best Practices coverage to focus on Tidal Enterprise Scheduler server side considerations. This session includes insights into managing server setup; advanced issues around management and maintaining a secure Enterprise Scheduler environment; various options for achieving high availability in a scheduling environment; architecture and operations for Disaster Recovery; and managing scheduler upgrade processes.

Session: Tutorial 3

Title: Performance Management Best Practices for SAP

Presenter: Jeff Dubois

Description: This session will explore some common and uncommon performance management problems in SAP from the client to the SAN with an emphasis on the database. We will discuss how to address issues to consistently scale your team’s talent across your landscape.

Abstract: Due to its multi-tiered, multi-technology architecture, performance monitoring and management for SAP is a complex task requiring in almost all cases many employees and tools. In this session we will explore a variety of performance problems spanning a number of different tiers in the architecture. Special emphasis will be paid to some of the more complex problems which can arise with the database in the environment. More importantly, however, we will discuss how your team can build scalable best practices into your environment using Tidal Horizon and Transaction Analyzer. 

Session: Tutorial 4

Title: Performance Management Best Practices for PeopleSoft

Presenter: Sean DuLac

Description: PeopleSoft teams often struggle with balancing the objectives of maintaining a stable production system while needing to introduce change in the form of enhancements, bug fixes, and upgrades. This session reveals how Horizon for PeopleSoft can help.

Abstract: Keeping production systems fast and stable is at odds with the ongoing, dynamic change to these systems needed to keep up with business demands. PeopleSoft teams today struggle with balancing these objectives. Change comes in the form of infrastructure upgrades, application enhancements, production bug fixes, and software upgrades. However, the top technical PeopleSoft resources who would make these changes are often tied up with administrative tasks associated with the performance monitoring and management of the system. Part of the problem is that performance monitoring and management is a time intensive, manual activity. Horizon for PeopleSoft helps by automating much of this work. The result is not only time savings, but also higher system reliability by reducing the time to find and fix issues. This session provides an overview of some of the ways Horizon automates the performance monitoring and management of PeopleSoft.

Title: Intelligent Automation for SAP and PeopleSoft: What's New & Product Roadmap

Presenter: Bart Drewes

Description: Horizon and Transaction Analyzer are Tidal’s Intelligent Automation solution for SAP and PeopleSoft. This session provides a detailed look at the new features as well as a discussion on upcoming capabilities and the future architecture.

Abstract: An overview of the latest Tidal APM solution will be provided, including a review of new features and platforms supported by both Horizon 1.9 and Transaction Analyzer 1.9.  Discussion will include information about Horizon’s new dashboard reporting, independent SMTP and SNMP functionality, and exciting new integration with Tidal Intersperse. Future capabilities and product vision for Intelligent Automation to include Performance Automation, IT Process Automation, and Workload Automation will also be presented.

Session: Application Performance Management 2

CUSTOMER:   Scotiabank

TITLE:  Enabling Business Process Integration across the Enterprise 

SPEAKERS: Sorin Vacaru, Senior Consultant & Felicia Purcaru, Senior Consultant

IT infrastructure alignment with the business goals and processes has become one of the main topics of concern for corporate governance and business strategy. Dynamic, service oriented architectures (SOA) require advanced solutions and tools that provide whole system real time visibility of IT components to the business. The suite of Tidal products is ideal for providing business process life cycle support. Attendees will learn how IT alignment with the business can be greatly facilitated by deploying advanced solutions based on Tidal products; SOA applications can be managed using Tidal Intersperse for all stages of the business process life cycle; advanced monitoring and reporting features of Tidal Enterprise Scheduler and Tidal Intersperse aid cross enterprise Business Process Integration.

Session: Application Performance Management 3

Title: Authoring Custom Tidal Horizon Workflows

Presenter: Don Freeman

Description:  At the core of the Horizon system are the performance analysis processes which are captured as workflows. This session will help you understand both how the Horizon system functions and how to capture your own diagnostic processes.

Abstract:  The session will explore how to build and edit your own Horizon workflows. We will start with a description at the core Horizon architecture including Correlex, data providers, publishers, repository and the console.  Next we will build an understanding of the sources and collection of the Horizon data as well as the how it is processed and categorized (alerts, events, metrics). We will then explore the Horizon console with an emphasis on the Workflow Editor Toolbox including detail about the different types of generic nodes (Correlex action nodes vs. General nodes) and then build an understanding of the application and database specific nodes for SAP, PeopleSoft, Oracle, MSSQL and DB2. We will build several example workflows from the ground up with an explanation how to edit, test and then, finally, deploy.

Session: Application Performance Management 4

Title: Operational Best Practices for Microsoft Exchange

Presenter: Doug MacKinnon

Description: Learn how Tidal Intelligent Automation for Exchange helps IT attain the Operational Excellence necessary to support the business-critical Exchange application and its supporting infrastructure.

Abstract: Operational Excellence is a key component in the equation allowing IT to create value for the Business.  Together with strategy driven development and employee excellence, it creates the workplace productivity necessary to deliver benchmark service levels and costs required for competitive advantage.  To deliver increasing levels of Operational Excellence, IT must be able to manage its processes.  And to manage and improve its processes, these processes must be accurately documented, measured and any deviations from process and policy must be clearly identified and approved.  Learn how Tidal Intelligent Automation for Exchange can provide a single platform to define your IT processes, measure their effectiveness, and provide the process automation and management necessary to improve Operational Excellence for your business-critical Exchange application and its supporting infrastructure.

Session: Application Performance Management 5

Title: Performance Management Best Practices for SAP Portals

Presenter: Bart Drewes

Description: Managing a fully loaded SAP BASIS architecture along with a NetWeaver Portal can tax the abilities of even most the senior administrators. Learn how Horizon’s combined approach to managing ABAP and J2EE can save your team time and heartache.

Abstract: With the introduction of Horizon 1.9 Tidal brings to the world of application performance management a completely unique approach to monitoring complex SAP systems. Often, BASIS teams aren’t familiar enough with the NetWeaver J2EE architecture to be able to manage it as effectively as they manage BASIS and it can be difficult to understand where transactions spend the majority amounts of their time when they traverse complex J2EE, ABAP, and database landscapes. This session will detail how to leverage Horizon to gain insight and control over portal environments, utilizing Horizon’s newly available JMX monitoring functionality and workflows for greater visibility into the NetWeaver Portal infrastructure and better alerting, localization, and diagnostic analysis of service level issues for Portal applications.

Session: Application Performance Management 6

CUSTOMER:  Colorado Access

TITLE: Improving Access to Healthcare in the State of Colorado

SPEAKER: Kelly Muenster, Director of Information Technology

Colorado Access is a private, non-profit health plan for medically underserved Colorado residents and operates Medicare, child health, and access behavioral care plans. Colorado Access was suffering from data reliability and delivery problems that were reducing business performance and customer satisfaction. Care providers rely on Colorado Access for up-to-date eligibility information.  If coverage eligibility is inaccurate in Colorado Access’s provider portal, patients may be denied care or doctors may not get paid and Colorado Access incurs additional costs because the information was incorrect. These business performance problems were stemming from a home-grown, script-based job management solution that was unreliable and inaccurate. Errors and delays forced the organization to post notices on their website announcing that subscriber eligibility was not current.  Learn how Colorado Access turned this dramatic business situation around using Tidal Enterprise Scheduler to dramatically improve service to providers and subscribers.

Session: Application Performance Management 7

Title: Workload Automation for SAP

Presenter: Bart Drewes

Description: Tidal’s integration of Application Scheduling and Performance Management continues to expand, providing more ways to automate workload management in an SAP landscape. Join this session as we explore the architecture, new functionality, and roadmap.

Abstract: Management of IT resources across applications continues to gain in importance as more business process automation, data center consolidation, and demand for business intelligence increases the competing demands on the underlying business applications and infrastructure. In the past, no solutions worked to automate the management of these competing workloads, leaving the mediation of any resource contention to manual solutions or over-provisioning. By integrating Enterprise Scheduling and Application Performance Management, it is possible to automate the mediation processes for a Workload Automation solution. This session is an overview of Tidal’s unique integration between Tidal Enterprise Scheduler, Tidal Horizon, and Transaction Analyzer. Initially, the integration only addressed SAP landscapes, but now has been extended to cover PeopleSoft. We will look into detail at how Workload Automation works and new functionality available in upcoming releases. 

Title: Tidal Enterprise Scheduler: What's New & Product Roadmap

Presenter: Wayne Greene

Description: Learn about the new directions and capabilities planned for Tidal Enterprise Scheduler. Here about the goals to achieve greater enterprise-wide coverage, greater reach into the business, connectivity into Web 2.0, and improved lifecycle management.

Abstract: IT Operations is required to support an ever evolving application stack that enables the business processes for the modern enterprise. Applications are increasingly implemented in new data center models, technologies, and processes that include virtualization, SOA technologies, greater focus on consolidation, and more attention to the development and deployment lifecycle. In this roadmap session we will present highlights of key functional and architectural enhancements planned over the next year that include reduced cost of ownership; scalability for the new enterprise; scheduling of new applications in SOA, Java, and .NET environments; business and operational control and visibility to support more users than ever before; connectivity to the new WEB 2.0 technology; lifecycle management; and workload automation. Tidal Enterprise Scheduler is evolving into a new generation scheduling platform that will support the goals of IT Operations into the coming decade and beyond.

Session: Enterprise Scheduling & Automation 2

Title: Tidal Enterprise Scheduler 6.0 Preview

Presenter: Wayne Greene

Description: The 6.X generation of Tidal Enterprise Scheduler incorporates significant new capabilities to take the product into the Web 2.0 era. This session highlights some of these capabilities in greater detail to help users plan for this significant release.

Abstract: Tidal Enterprise Scheduler 6.X will take you and your operational team into the future, adding new capabilities in support of Tidal’s vision for Intelligent Automation. This release supports migration from our current Windows client to a new browser-based console using the latest in Web 2.0 technology. This AJAX based console connects to the new Client Manager through a full featured Java based web service. Also new to the release are Enterprise Adapters for JMS and JMX, enabling scheduling in SOA through connectivity to an ESB or Java application servers. 6.X will also add agent-less technology to further extend the reach of Enterprise Scheduler in complex network and server environments. New Workload Automation capabilities will include connectivity to virtualization managers, enabling dynamic provisioning for jobs. LDAP integration, security enhancements, and transporter enhancements all continue to reduce TCO while increasing the breadth and depth of Tidal’s value.

Session: Enterprise Scheduling & Automation 3

Title: Tidal Intelligent Reporting for Enterprise Scheduler

Presenter: Wayne Greene

Description: Learn about the new reporting module for the Enterprise Scheduler. See how you can deliver more value, providing new reporting, trending, and analysis for your business customers, operations team, and IT management.

Abstract: Reporting is an IT operational and business need that has been identified by many of our customers.  Tidal has responded through a new reporting module that is based upon the leading commercial open source Java reporting technology. Learn how this module provides canned and adhoc reports, dashboards, and analytics through an easy to use browser interface. The core module of the solution provides historical data reporting, while future modules will enable dashboards for near-real time visibility into operations and analytics for advanced insight and intelligence into system trends and utilization. See how easy it is to generate pixel perfect report viewing via browser, PDF, or Microsoft compatible formats. Visibility across multiple masters is provided as well as the ability to schedule reports and output through Enterprise Scheduler. Tidal Intelligent Reporting will be an invaluable tool, increasing visibility into the value, impact, and results of scheduling operations.

Session: Enterprise Scheduling & Automation 4

CUSTOMER: Coldwater Creek

TITLE: Increasing Business Efficiency with Tidal Enterprise Scheduler

SPEAKER:  Michelle Morris, ITOC Manager (Head of Enterprise Scheduling)

Coldwater Creek is a large national retailer of women’s apparel, accessories, and gifts.  The company has growing catalog, online, and retail sales.  This case study will discuss how a small team of IT experts was able to streamline the processing, reduce errors, and keep pace with growth by deploying an enterprise scheduler.  The heterogeneous and complex environment that the scheduler serves will be covered and the speaker will discuss the benefits the company is gaining from deploying a single enterprise scheduler.  The presentation will also cover methods for planning and setting up the environment and schedules; best methods for setting up staging, development, and production environments; techniques used by the Coldwater Creek team to optimize schedules and performance.

Session: Enterprise Scheduling & Automation 5

Title: Datacenter Automation

Presenter: Wayne Greene

Description: Datacenter automation is at the top of everyone’s agenda.  Do you have many processes and tools that are colliding real-time? Come see how to automate your datacenter processes with the Tidal Enterprise Scheduler.

Abstract: With Application Scheduling and Performance (ASAP) Tidal has showed the value of knowing the resource availability before the running of a business process with Horizon. Application performance automation with Intersperse using the Scheduler to modify priority or submission of work to a web application so that acceptable performance is achieved is another example of automation in the data center. Of more importance is the guaranteed prevention of clashes between data center processes such as backup, patching, virtualization, and business process execution. This session will discuss ways that Intelligent Automation, combining the automation of performance, IT processes, and workload management, can increase the level of automation in IT Operations and the data center. Using your investment in the scheduler to guarantee that data center and business processes to do not clash in real time will provide value beyond simple calendar and event base process automation. 

Session: Enterprise Scheduling & Automation 6

CUSTOMER:  Financial Engines

TITLE: Scaling Up Mission Critical Processing Using Tidal Enterprise Scheduler

SPEAKER:  Ben Bowler, Senior Product Manager & Alexander Yavorskiy, Manager, Applications & Infrastructure

Financial Engines is a leading provider of independent investment advice and managed accounts to defined contribution plans. Founded by Nobel Prize-winning economist, William F. Sharpe, Financial Engines serves millions of employees at many of America's largest corporations.  With the launch of a new service business model, Financial Engines faced a critical need to scale operations of the new service while maintaining extremely high quality without significantly increasing operational costs.  It is critical to Financial Engines that its advice software and fundamental processing technologies are prepared to handle growth smoothly well into the future without compromising quality.  Daily success rests on the ability to reliably schedule and execute complex high-volume batch processing jobs such as evaluating and rebalancing portfolios; processing quarterly progress reports; creating personalized retirement forecasts and advice recommendations, generating personalized statements and client reports; and calculating fees. Functions such as loading data, timely backups, and file transfers are all part of the routine.  Learn how growth placed heavy, continuous, mission-critical processing loads on Financial Engines’ resources, how the company reassessed its data processing, and how the company made it more efficient to support the new business model while keeping costs in check.

Session: Enterprise Scheduling & Automation 7

Title: Scheduling in a Virtualized World – VMWare Case Study

Presenter: Derek Evan

Description: Virtualized datacenters are emerging as the new generation for supporting business processing. This session discusses how to automate and seamlessly incorporate the management of VMWare host resources and virtual machines into standard business processes using Tidal Enterprise Scheduler.

Abstract: Workload automation extends beyond managing the execution of business application tasks to automating the management of the infrastructure that supports these tasks as well. As both services and infrastructure become virtualized through SOA and virtualization technology, the scheduling solution needs to proactively manage the loose coupling between business process and infrastructure.

Host servers often support dozens to hundreds of virtual machines. This creates a challenge for coordinating the availability of hosts through power management, preserving and restoring machine states through snapshots, and configuring servers for specific tasks. This session discusses how you can use Tidal Enterprise Scheduler to build intelligent automation around the management of virtual machines in a VMWare environment to achieve accurate alignment of the infrastructure with business process requirements.

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