Tidal Horizon™, the application performance management for SAP,
extends the performance monitoring capabilities of SAP Solution Manager
by providing out-of-the-box expert knowledge to automate the analysis
and management of SAP system performance. Tidal’s application
performance management software for SAP also extends the monitoring
coverage of Solution Manager by proactively tracking and analyzing SAP
technologies and business processes not monitored by CCMS..
By adding Tidal Horizon for SAP, SAP users can
automate both complex and routine tasks performance management tasks and
reduce the staff required for system-sustaining efforts. Tidal Horizon
for SAP can increase the efficiency of SAP administration, concurrently
improving application performance. This allows SLAs to be exceeded and
staff to be refocused on new business initiatives, resulting in
significant cost reductions.
Key Benefits
- Automates the process of analyzing SAP
performance, tracking key SAP performance metrics and applying
analysis processes that model the steps used by SAP experts in SAP
performance management
- Delivers diagnostic alerts with specific
recommendations for problem resolution
- Reduces time spent on analysis, freeing
experts to focus on added functionality and business requirements
- Captures transient information so problems do
not have recur in order to track them
- Increases proactive monitoring to prevent
failure
- Improves SAP performance enterprise-wide.
Key Features
- Includes embedded SAP Administrator Expertise
to explain the source of any given problem
- Delivers advanced diagnostic reports,
including enhanced SLA reporting, stating the diagnostic methodology
used
- Provides 24x7x365 monitoring, analyzing
individual applications and transactions
- Notifies administrators with Intelligent
Alerts, measuring end user response time to identify bottlenecks
- Captures real-time work process capture
- Conducts deep database analysis of Oracle and
SQL Server.
